Frequently Asked Questions

1. What is Saw & Sew?

Saw & Sew is an innovative furniture brand that excels in both design and technology, crafting bespoke modern furniture.

2. Where is Saw & Sew?

We’re based in London, UK.

Currently, our products are available in England, but we intend to expand. If you're interested in collaborating with us to bring Saw & Sew to your market, please get in touch.

3. How long has Saw & Sew been in the furniture industry?

We have dedicated over five years to perfecting our offerings. Moreover, our founder brings invaluable expertise, having grown up in the industry and worked extensively with a global luxury furniture brand.

4. What sets the Saw & Sew platform apart?

Powered by our unique meta data system (patent pending), our platform dynamically generates your product based on your specific market, matching the design with local resources.

Our 3D configurators surpass simple representation, they seamlessly integrate with CNC machines, 3D printers, and more.

5. How does the customization process work?

Once a product has fully loaded, you can click the customization link to explore a range of options and create your one-of-a-kind piece.

Want to see how it looks in your space? Click the AR link to utilize our augmented reality feature and visualize the furniture in your home.

6. Are the materials used sustainable and eco-friendly?

We take a holistic approach to sustainability, considering materials alongside our operational model. Whenever possible, we use sustainable materials like recycled plastics, organic cotton, and FSC certified wood.

By sourcing locally, we minimize carbon emissions, and our made-to-order system effectively reduces waste.

Moreover, our platform is designed to embrace new sustainable materials as they emerge, effortlessly integrating them into the local production of your furniture, further enhancing our eco-friendly commitment.

7. Can I collaborate with Saw & Sew on a custom design?

Yes, we’d love to collaborate with you on your unique design idea. Start the conversation by reaching out to

8. What if I need assistance with my order or have questions?

If you have any questions or need assistance with your order, we’re available to help. You can drop us an email at

9. What is the delivery process for Saw & Sew furniture?

While delivery times may vary based on your location, most of our products dispatch within 4 weeks. Throughout the process, we'll keep you informed, so you know exactly when to expect your carefully crafted piece.

10. Does Saw & Sew offer a warranty on its furniture?

We offer a 5 year warranty on all our furniture to ensure your satisfaction and peace of mind. If you encounter any issues with your furniture, simply get in touch with us at, and we'll gladly assist you.

11. What if I'm not happy with my customized piece?

Return within 30 days for a full refund or exchange, excluding shipping costs.

In the rare event of a manufacturing defect or damage during transit, we'll gladly provide a full refund or replacement. If it's simply a change of heart, we'll offer an exchange or credit for the full amount, excluding shipping costs.

12. Can I visit Saw & Sew in person?

While we don't have a showroom, we love hosting events and pop-ups. Stay in the loop with our latest pop-up events by following us on Instagram.

13. Do you work with trade?

Most of our furniture products are crafted to meet the rigorous standards of high quality, durability, and safety required for commercial-grade use. Additionally, we can offer incentives for batch orders.

For further information, please contact