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Our return policy
At Saw & Sew, we take pride in the quality and craftsmanship of our products. However, if you are not completely satisfied with your purchase, we offer a flexible return policy to ensure your peace of mind.
Returns for Customized Products
If you wish to return a customized product, we will first work to resolve any issues with the item. If you're still unsatisfied, you can return it within 7 days of receipt for store credit.
Faulty or Defective Products
In the unlikely event that you receive a faulty product or one with a manufacturing defect, you can return it within 14 days of receipt for a full refund. We are committed to resolving such issues promptly and ensuring that you are completely satisfied with your purchase.
Return Shipping Costs
Please note that you will be responsible for covering the delivery costs when returning any product.
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